Eric
Strickland brings over 16 years of experience in
the aerospace industry. He provides the Customer
Program Management organization valuable knowledge
in the area of program, completion and contract
management. Of his 16 years in aerospace, 14 of
those years where spent working for Gulfstream
at the Brunswick facility. Eric began his career
at Gulfstream in the Brunswick Service Center as
a licensed A&P mechanic that developed into
a supervisory position. During that time, Eric
gained valuable knowledge of Gulfstream's products
and systems. His career then progressed into quality
control where he started out as an inspector in
the Completion/Service Center and was promoted
into a supervisory position over the Brunswick
Completion Center Inspection Department. At that
time, Eric gained a wide knowledge of the certification
and STC process at Gulfstream. He was actively
involved in setting up the Completion Center inspection
manuals and build process at the facility.
In 2000,
Eric was promoted to a Customer Service Coordinator
in the Completion Center where he acted as the
single point of contact between the Completion
Center and the Customer during outfitting. The
Customer Service Coordinator position evolved into
a Customer Program Manager position and eventually
the site’s group lead. During his 8-year
career in the Completion Center, Eric has been
involved in the delivery of over 65 completed aircraft,
58 which were delivered to a single customer. His
role takes the customer from contract signing through
the production build process into the completion
development and into entry into service. In April
of 2007, he was named the Manager for the Customer
Program Management group in Savannah. In this position,
he oversees the site’s customer program office
whose staff guides Customers through signing of
the new aircraft sales agreement, manufacturing,
completion phases and entry into service. His responsibilities
are to ensure the CPMs have the tools and skills
to serve as a single point of contact between Gulfstream
and its Customer during these phases. His staff
is responsible for ensuring a positive experience
for the Customer while defining, completing and
placing into service, their new aircraft.
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Eric Strickland
Manager, Customer Program Management |
