Ed Fischer joins the customer program management
organization with 18 years experience in the
aviation industry. He is a FAA licensed
Airframe and Powerplant mechanic and has completed
numerous technical training courses for Gulfstream
model aircraft through Flightsafety and Gulfstream.
Ed started his career with Gulfstream in 1996
in the Production area of the company. His
career naturally progressed and he became a member
of the Service Center team as an aircraft mechanic. He
performed various maintenance tasks on GII through
GV model aircraft.
Ed’s next role within the Service Center
was a position in the Business Office and Customer
Relations Department. As a Customer Service
Representative / Service Center Coordinator,
he performed various tasks within the department
to include leading and participating in numerous
process & project improvement efforts. Ed
provided feedback and guidance during the formulation
of Business Office reports and metrics and was
the lead Business Office representative for knowledge
transfer sessions during the Corridor software
implementation at Gulfstream’s other service
centers.
With his selection as the first Product Support
Customer Program Manager for Savannah, Ed brings
a very diverse experience base and a broad knowledge
of the entire Product Support network. His
role within the organization is to provide new
customers with continued, focused support directed
at helping the customer learn how best to utilize
the Gulfstream Product Support Network.
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Product Support-Customer Program Manager |