Customer Program Management

With over 33 years of experience in corporate aviation, Greg brings to Gulfstream a unique blend of engineering, aircraft operational expertise, customer programs, development and implementation of aircraft design improvements, sales, contracts and completions. 

Working for over 15 years with four different general aviation manufacturers in the field of experimental flight test, Greg has worked on over 40 flight test programs and has been directly involved in the development and certification of eight new model aircraft including both the GIV and GV. Greg has held many positions within Gulfstream in the areas of flight test engineering, service engineering, project engineering and customer programs.  He also played a lead role in the development and implementation of aircraft design improvements directed at resolving operational and reliability problems.  Acting as team leader on several key systems, redesign efforts have enabled him to develop the people and program skills necessary to manage complex programs.  He has been involved in sales, contracts and completions via the customer program management organization.

He was appointed Director of Field Services/Entry-into-Service/Customer Program Management in June of 2001 and is located at Gulfstream’s corporate headquarters in Savannah, Georgia. His responsibilities include leadership of the domestic and international field service representatives, entry-into-service representatives at four facilities, customer program managers at five facilities and contract logistics support at four military installations. He is also responsible for technical oversight of the twenty non-Gulfstream owned or operated authorized warranty facilities located throughout the world and has recently been appointed to oversee the technical publications, CMP and maintainability/reliability groups.