By using this App you acknowledge and agree to all terms and conditions stated herein.
Gulfstream Aerospace Corporation ("Gulfstream") is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from your use of our services.
The App may have the ability to track users of the App, activities on devices used to access the App and/or your device location, which allow us to gather statistical and usage information, to improve the App and our services, and to measure the effectiveness of our communications. You can manage the App’s ability to track your location by allowing or disallowing that access for the App in your mobile device’s settings.
When you download, register, use, and/or sign in to our App, you are not anonymous to us. We may collect information from your device, which may include your IP address, geolocation data, software and hardware attributes, your use of the App, and other App performance data. We use this information to improve our services and provide reporting for internal purposes.
In addition, we may need to collect personal information from you for a specific purpose, such as to provide you with certain information or services that you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address, details regarding your Gulfstream aircraft and your aircraft maintenance program, and other details regarding your business relationship with us. For example, signing up for or using a MyGulfstream account will require some of these types of personal information.
We may collect data regarding aircraft maintenance, safety, and performance. To the extent such data is personally identifying, we will only disclose that data: (1) as necessary to comply with requests from government agencies and regulators, including but not limited to the Federal Aviation Administration and National Transportation Safety Board; and (2) to Gulfstream’s employees, contractors, agents, and service providers in connection with providing products and services to you, or to monitor and improve the use and quality of Gulfstream’s products and services.
Finally, Gulfstream may collect non-personally-identifying data, including, but not limited to, data you input on the App or share with Gulfstream. Gulfstream may use and distribute any such data at its discretion.
Use of Collected Information
We track use of the App on an individual user account basis with respect to devices used for accessing the App and the times at which certain of the App’s features were used. Other information that we collect in the App is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the App, pages viewed, App performance, etc. We use this information to measure the use of our App, to improve the content and performance of our App, and to measure the effectiveness of our communications. In addition, such data may be made available to our third-party application service providers on an anonymized and aggregated basis to perform services for us relating to the App, including for purposes of creating statistical reports and analyses regarding the App.
When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request. This information may be shared with other Gulfstream businesses, but only if necessary to fulfill your request or for related purposes.
Links to Third-Party Sites
The App may contain links to third-party sites such as Gulfstream suppliers and affiliates, and we are not responsible for the content, security, or privacy practices employed by such third-party sites.
Security of Collected Information
We maintain physical, electronic, and administrative safeguards designed to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Gulfstream workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to potential disciplinary action. It is important to note that no method of safeguarding information is 100% secure. While we try to ensure the protection of your personal information, we cannot guarantee that our safeguards will be effective or sufficient.
Access to Collected Information
You may review and update the information that you provide to us through the App by contacting us as described below.
The App is not intended for children under the age of 13, and children under the age of 13 are not permitted to use the App.
If you no longer wish to receive email communications from us, you can follow the specific unsubscribe instructions in the email you receive, or contact us at the address below. You may also be able to customize the emails you receive from us through preferences in your MyGulfstream account if you have registered for such an account. If you do business with us, you may not opt out of automated notifications based on business transactions (e.g. e-commerce).
Your personal information may be stored and processed in any country where we have facilities or where we have engaged a service provider, and by your use of the App you consent to the transfer of information to countries outside of your country of residence, including to the United States, which may have different data protection rules than in your country.
Do Not Track
We do not track customers over time and across third-party websites to provide targeted advertising and therefore the App does not respond to Do Not Track (DNT) signals.
Gulfstream Aerospace Corporation