Gulfstream Aerospace Corporation ("Gulfstream," "we," "us," "our") respects your privacy and is committed to protecting the personal data we hold about you. Gulfstream is the data controller of the personal data collected, and is responsible for the processing of your personal data. This Privacy Notice Addendum (the "Addendum"), in combination with the Privacy Notice, explains our practices with respect to personal data we collect and process in connection with the Gulfstream Pre-Owned mobile application (the "App"), and in the event of any conflict between this Addendum and the Privacy Notice with respect to the App, this Addendum shall control.
If you have questions, comments, or concerns about this Addendum, the Privacy Notice, or our processing of personal data, or wish to exercise legal rights with respect to your personal data, please consult the Privacy Notice for information about how to contact us.
What information do we collect?
We collect a variety of personal data from and about you through the App, in addition to the data provided for in the Privacy Notice including:
Information You Share With Us.
In particular, with respect to the App, we collect information you provide to us via the App’s "Contact Us" form, which includes fields for your name, email address, phone number, region, and any comments you choose to send to us. The App also links information submitted through this form with the serial number(s) of any aircraft in which you have expressed interest.
Information Collected Automatically.
We utilize commonly-used logging and analytics tools and functionality to collect information about your device (including the software and hardware attributes of the device on which the App is installed, unique device ID information, regional and language settings, performance data about the App, and IP address (a number assigned to your device when you use the Internet), the network used to access the App (including network provider), and information about your use of the App (such as your navigation and movement around the App, content viewed, and your addition and removal of "favorites"). Usage and analytics information is aggregated with other usage information to help us understand how our users use and interact with the App.
Information Obtained from Third Parties.
We receive personal data from third parties that provide web analytics and usage information to us, including AppSee, which provides aggregated data about how our users access, use, and navigate the App. We also use SurveyGizmo to transmit information you enter into the "Contact Us" forms in the App to our customer service team.
How do we process personal data?
We process the personal data you provide through the App to respond to your inquiries and provide information that you request, to improve the App and our services, and for security, troubleshooting, and fraud prevention purposes.
Legal Bases for Processing.
We process personal data for, or based on, one or more of the following legal bases:
- Performance of a Contract. We may use personal data to take steps at your request prior to entering into an agreement with you, such as responding to inquiries; and to enter into, or perform under, the agreement between us, including providing customer service and customer support.
- Legitimate Interests. We process personal data for our legitimate interests, including providing information about pre-owned aircraft; improving the App and our services and offerings; to the extent necessary and proportionate for the purposes of ensuring the security of our network and information; and for administrative, fraud detection, and legal compliance purposes.
- Compliance with Legal Obligations and Protection of Individuals. We may use personal data to comply with the law and our legal obligations, as well as to protect you and other individuals from certain harms.
Sharing of Personal Data.
Some of the above processing activities involve sharing collected personal data with third parties, including service providers, affiliates, and other partners. The data collected through the App is shared with our service providers, including our hosting providers, analytics providers, and software and Web developers (while information entered into forms in the App is not shared with AppSee, it is transmitted to us by SurveyGizmo).
Modifications and updates to this addendum
This Addendum replaces all previous Addenda we may have provided to you about our information practices with respect to the App. We reserve the right, at any time, to modify, alter, and/or update this Addendum, and any such modifications, alterations, or updates will be effective upon our posting of the revised Addendum. We will use reasonable efforts to notify you in the event material changes are made to our processing activities and/or this Addendum, such as by posting a notice on the App for a period of time, or sending you an email. Your continued use of the App following our posting of any revised Addendum will constitute your acknowledgement of the amended Addendum.
Applicability of this addendum
This Addendum applies regardless of the means used to access or provide information through the App.